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COVID-19 Info

Facility Update – September 14th, 2020

KH Family –

With gyms and other exercise facilities finally able to open again, we wanted to provide a brief update about our status.

As you know, we have not yet reopened for fitness, parkour or open play.  We continue to evaluate the situation hopefully, but we also are realistic about the continuing challenges we face.  These challenges include the challenge of running an exercise facility for kids and adults safely in this environment, the logistics and expenses associated with restarting a business that has been dormant for 6 months, the economic reality of running a fixed cost business that relies on regular traffic and attendance in an environment where regular traffic and attendance is so uncertain and the risk of COVID bouncing back this fall and winter.

In the meantime, while we remain closed, please know that we are exploring all options.  We hope you and your family and friends are staying safe and healthy.

Facility Update – March 30th, 2020

Due to the most recent guidelines and state mandates regarding COVID-19, we will continue to cease all operations until further notice. We are taking it day by day but intend to follow the school closing schedule of Charlotte-Mecklenburg Schools unless instructed otherwise.

We miss you all SO MUCH and hope you are staying safe and well!

Again, we are so grateful for your support during this time.

Thank you,

Kinetic Heights


Facility Update – March 17th, 2020

Kinetic Heights family,

It is with heavy hearts but clear eyes that we have elected to suspend all operations for the next two weeks, in light of the most recent guidance from the CDC, the White House and Governor Cooper. Protecting our members, our clients and our staff must be our primary concern and we want to do everything we can on our end to not contribute to community spread of COVID-19.


We will make a further announcement about our status by March 30th.


As a small business facing unprecedented challenges, we are so grateful for your support during this time.


Thank you, Kinetic Heights


Precautions & Actions We’re Taking – March 13th, 2020

We will continue to stay open and host all schedules classes and events until we are advised otherwise by proper authorities. The well-being and safety of our guests and staff is our first priority.

The following are actions we are taking in light of the coronavirus (COVID-19) news.

We are following relevant health department guidelines. We are also closely monitoring CDC guidance and will provide prompt updates should the situation change.

In line with guidance provided by the health authorities, we have further reinforced our cleanliness measures, including but not limited to:

· Increased daytime cleaning of all high-frequency touchpoints more often in addition to regular cleaning procedures.

· Nightly cleaning & sanitizing of all attractions.

· Ensuring hand sanitizers are filled and available to all guests.


We ask that all participants thoroughly wash their hands prior to participating and immediately after. If you or anyone in your household feels ill, we ask that you please refrain from attending. Make-up classes &/or at home workouts can be provided for those hesitant or unable to attend.

For more information on preventative measures, health updates and additional information about COVID-19, please visit the CDC (Center of Disease Control) web site, here:


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Embrace the Adventure!

Charlotte’s only indoor obstacle challenge center, Kinetic Heights offers 22,000 square feet of growthful fun and adventure. With a ninja warrior course, a high ropes course, a parkour training area and our own warped wall, Kinetic Heights offers challenges for people of all ages and stages. Just bring your sense of adventure and discover what you’re capable of!

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Providence Square Shopping Center
5664 International Drive
Charlotte, NC 28270